The second-hand marketplace Members Express Frustration Over Size Updates
Vinted users have been reacting angrily due to a modification that led to listings displaying inaccurate size information.
This online marketplace has altered its size classifications for women's and children's garments but did not contact every member regarding the update.
Social Media Reaction
Countless users and merchants have taken to social media claiming that product pages now present a different size category compared to what was initially listed due to the recalibration.
Vinted explained the updated approach better aligns with comparable marketplaces.
They have suggested members to review their products and adjust the sizing manually when needed, resulting in member annoyance.
Measurement Approach Changes
Previously, the sizes had both a single numeric size and a letter, such as S/8 or M/10.
The new system has an alphabetical indicator and numerical range such as S/UK 8-10.
With some products, the measurements have been reclassified - like an L measurement was previously a 12 but is now a UK 16-18.
User Experiences
A fashion influencer, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," as the platform currently indicates.
Another user, based in Glasgow, said garments she listed on Vinted with size 14 labels were showing in the marketplace as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she explained.
Manual Updates
A different user, located in England, said she had been left angered because the modification necessitated personal updates the measurements for "each individual item".
"This situation is especially annoying, because of my ongoing medical condition and Vinted sales have been crucial after experiencing income reduction," she explained.
Service Background
The app has more than 100 million members, with 18 million British users.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This represents another occasion that an unexpected update on the platform has faced criticism: previously, the service retracted a modification regarding delivery choices after backlash from users.
